Altigen is a supplier of quality VoIP, digital, and analog business phones. Built for medium businesses and call centers, the Altigen phone system can handle up to 100 users easily. Designed to be cost effective, refurbished Altigen phones are an affordable option from Dotcom Computers. Altigen systems are ideal for needing large distributed call centers. Altigen IP Phone Systems and Cards; IP.
AltiGen MaxClient Software. AltiGen’s MaxCommunications Server includes a number of desktop productivity applications for end users, call center agents, and supervisors. Unlike most VoIP systems, whose focus is implementing features on proprietary phones, MaxCS client applications take advantage of the power and UI capabilities of the PC. With easy to use GUIs for call control, visual.
View online Administration manual for Altigen AltiContact Manager Software or simply click Download button to examine the Altigen AltiContact Manager guidelines offline on your desktop or laptop computer.
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MaxInSight, AltiGen’s new Call Center management application, collects operational data from your call center and displays real time statistics on a large screen monitor, including real-time workgroup queue status, workgroup agent resource status, customer service levels, and more. With multiple display options such as charts, graphs, gauges and numerical statistics, and the ability to set.
Connected is a last method and Contact Centers are completely separate from Skype for Business and connected by means of standard ISDN or SIP trunk PSTN lines. Altigen MaxACD 7.0 is a native Skype for business Contact Center and provides highest level of integration.
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